What We Collect and Why
When you register an account, we collect your mobile number, chosen username, and the email address you provide for verification. During deposits via bKash, Nagad or Rocket, we record transaction identifiers and amounts to reconcile your wallet balance—we do not store your mobile banking PIN or
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password. We log device type, operating system, IP address and session timestamps to secure your account and detect unusual activity. We use this data to process payments, maintain session security, respond to your support requests, and comply with record-keeping obligations where our service is permitted. We
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do not share your personal details with third parties for marketing purposes. Payment processors and game providers receive only the minimum data required to complete a transaction or deliver a game session. We retain account records and transaction logs for the period required by applicable regulations
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in jurisdictions where the service operates, then securely delete or anonymise them. You may request a copy of your data, ask us to correct inaccuracies, or close your account and request deletion by contacting our support team—response times depend on verification steps and the nature of
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your request.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.